Terms & Conditions

Booking Enquiry

Submitting a form creates a cab booking enquiry. A ride is confirmed only after VGO Cabs verifies availability, route details and fare terms with you.

Fare and Charges

Starting fare placeholders are indicative. Final fare may depend on route, cab type, date, time, tolls, parking, waiting time, permits and other travel conditions.

Customer Responsibilities

Customers should provide accurate pickup, drop, phone, date and time details. Incorrect information may delay confirmation or affect cab availability.

Cancellations and Changes

Cancellation or trip change requests should be communicated as early as possible. Applicable terms may vary based on vehicle assignment, route and timing.

Service Limitations

Travel may be affected by traffic, weather, road restrictions, vehicle availability or events beyond reasonable control. VGO Cabs will make practical efforts to support the booking.

Policies

Please also read our Privacy Policy to understand how enquiry details are used.